Your alarm system should be tested at least once a month to ensure the Security First Alarm King monitoring station receives signals and is in good working order. Call (888) 766-2479 and let our customer service representative know you want to test your security system, have your pass code available to verify your identity and we will walk you through the process.
Avoiding false alarms will prevent the police department from responding to an alarm signal unnecessarily. The most common reasons for false alarms are doors or windows that are not securely loc ked or shut tight, visitors entering the home without the knowledge you have an alarm system, and items such as balloons or other holiday décor moving in front of motion detectors.
If you are notified of an alarm signal, check with other family members to make sure there is not a true emergency. Those who have access to your home or have a key should know how to use your alarm system and need to be familiar with the false alarm verification process. In the event your alarm is activated accidentally, disarm your system using your key pad pass code.